Have a question about TemperCool Air Conditioning & Refrigeration? Find answers to some of our most frequently asked questions below regarding AC systems, warranties, brands & products we provide.
If you have any specific questions or concerns that might not be listed, please feel free to contact us directly!
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Most split systems are built to last around 10 years, however top-quality & well-maintained air con split system units can last up to 20 years if serviced and maintained correctly. If you need to repair your air con after this time, it can be difficult to find parts from the original manufacturer. Luckily, here at TemperCool, we are licensed warranty agents who can handle all your in and out-of-warranty repairs, with parts for a wide range of air con units and systems, such as Daikin, Fujitsu, Mitsubishi Heavy Industries (MHIAA) and Panasonic.
Most split system air conditioners have both heating and cooling functions. The inverter reverse cycle air conditioning system is one of the most efficient ways to heat or cool your home. It provides advanced temperature control with automatic self-adjusting features, which means you can enjoy a more comfortable living space with efficient AC performance but without worrying about high electricity bills!
Split system air conditioners are a cost-effective choice to purchase and have installed. Due to the fact that you are not purchasing an entire system of ductwork & vents, the costs can be much lower in comparison to ducted systems.
Split systems can also be cheaper to run when comparing it to ducted AC. The only limitation to a split system’s performance is its smaller area coverage, compared to the ducted system, that can cover multiple rooms.
Many people think that a higher capacity split system air conditioner installation will keep them more comfortable, however, this is not always the case. While a high-capacity air conditioning system will certainly cool your room, you may end up with more costly energy bills & may also experience inconsistent room temperatures.
When determining a suitable split system air conditioner, the first step is to measure the length & width of the room to be cooled or heated, then multiply the length by the width to get the total square metres of the room. You then multiply the total square metres by 0.16kW to find the required split system AC size (eg 9 x 0.16 = 1.44kW). TemperCool’s Split System Installation Gold Coast experts will factor in a range of other elements to work out the most suitable split system air con solution for your needs!
Split systems are very effective at cooling a living space or bedroom, although one unit does not typically work for multiple rooms. If you are looking for a system that can work in various areas all at once, a multi-head split system may be an ideal choice.
It is exactly the same as a standard split AC, but there are multiple internal units attached to one external condenser. Each air con unit inside can be used independently, meaning you can save energy by using them only as needed. The multi-head option is also a non-invasive alternative to ducted air conditioning.
Consider replacing your split system air conditioner if it starts experiencing frequent breakdowns or becomes less efficient, resulting in higher energy bills. Replacing your unit if it’s older than 15 years and requires expensive repairs is also recommended. Consulting with a professional technician like TemperCool Air Conditioning & Refrigeration can also help determine if a replacement is necessary. Get in touch today!
Yes, split systems need regular maintenance to operate efficiently and prolong their lifespan. Maintenance tasks include cleaning or replacing filters, checking refrigerant levels, inspecting electrical connections, and cleaning the indoor and outdoor units.
Ducted air conditioning is a type of air conditioning system that uses a central unit connected to a series of ducts throughout the property to distribute cool or warm air evenly throughout every room.
Ducted air conditioning offers even temperature control throughout the property, energy efficiency, and discreet operation. It can also increase property value and provide greater control over the temperature and airflow.
The installation time for ducted air conditioning varies depending on the size and complexity of the system and the property’s construction. However, a typical installation takes around 2-3 days.
Ducted air conditioning uses a central unit connected to ducts throughout the property to distribute cool or warm air, while split system air conditioning uses individual units in each room. Ducted air conditioning is ideal for larger spaces, while split systems are better for smaller areas.
The right size ducted air conditioning system depends on your property’s size, number of rooms, and insulation. Our experienced technicians can assess your property and recommend the best system for your needs. Contact us today to learn more!
The time it takes to repair a ducted air conditioning system can vary depending on the nature and extent of the repairs needed. Minor ducted air con repairs can typically be completed within a few hours, while major repairs may take longer, spanning several days.
Our team of experts at TemperCool strives to provide prompt and efficient ducted air conditioning repair services, ensuring that your system is up and running as quickly as possible! We always keep you informed about the progress of the repairs and provide transparent pricing, so you understand the costs involved. Speak to one of our friendly team about your ducted air conditioning repair Gold Coast needs.
Every 3-6 months is ideal to replace your ducted air conditioning filter. If someone in your home has allergies or asthma, you may want to change your air filters at least once a month to ensure indoor air quality is at its best. It is also essential to clean your ducted air con filters once a month. TemperCool’s ducted air con service includes air filter cleaning so why not book your service with us today!
A multi head air conditioning system is a type of AC system that allows you to cool or heat multiple rooms with different temperatures and preferences using a single outdoor unit and multiple indoor units. The outdoor compressor controls several indoor units, enabling temperature zoning within a home, office or workplace.
The key advantages of a multi head air conditioning system are unit versatility, zoned cooling and heating, energy efficiency, quiet operation, and easy maintenance. Enquire with the TemperCool team today to learn more about our top-quality multi head air conditioning installation services on the Gold Coast, South Brisbane & Northern NSW!
A single split unit usually has an outdoor unit that connects to one indoor unit via copper piping. Multi head split systems feature one outdoor unit that connects to multiple indoor heads that you can control individually, ensuring zoned temperature control in every area or room.
A multi head air conditioning system installation involves mounting the indoor units on walls or ceilings and connecting them to the outdoor unit using refrigerant pipes and electrical wiring. The system is then charged with refrigerant and tested to ensure proper operation. If you’re ready to install a multi head air conditioning system in your home or business, get in touch with our friendly team today!
Yes certainly! A multi head air conditioning system can be installed in an existing property, however, it may require some modifications to the walls or ceilings to accommodate the installation of the various indoor units.
The number of indoor units that can be connected to a single outdoor unit depends on the size of the outdoor unit and the specific cooling & heating capacity of the indoor units. Typically, up to eight indoor units can be connected to a single outdoor unit. To learn more about our top quality multi head air conditioning installations, speak to one of our friendly team today!
The cost of a residential or commercial multi head air conditioning installation depends on various factors, such as the size of the system, the number of indoor units, and the complexity of the installation. Contact us at TemperCool for an accurate quote based on your specific requirements!
A cassette air conditioner is a type of air conditioning system that is installed in the ceiling of a room or space, providing discreet and even cooling or heating. Get in touch with our friendly team today to learn more about our top-quality cassette air conditioning installation services!
A cassette air conditioner is installed in the ceiling of a room or space, typically by cutting a hole in the ceiling and fitting the unit into the opening. The unit is then connected to an external condenser via refrigerant pipes and electrical wiring. You can then either install a wall mounted control panel or integrate it into a building management system.
The cost of installing a cassette air conditioner depends on various factors, such as the size of the system, the number of units required, and the complexity of the installation. Contact us at TemperCool for an accurate quote based on your specific requirements!
It is recommended to have your cassette air conditioner serviced at least once a year to ensure it is operating efficiently and effectively. Get in touch with us today to schedule your cassette air conditioning service!
Here are some of the pros and cons of cassette air con systems that you need to know to make an informed decision before installing one.
Pros:
Easy to maintain
Offers even distribution of air through the vents
Variety of cooling options to choose from
Silent operation & energy efficient
Compact & unobstrusive sleek design that blends with your decor
Heats & cools large spaces effectively
Programmable thermostat
Cons:
Limited installation options available
Time-consuming & costly installation when compared to other systems
Requires adequate ceiling space
You require multiple units if you want to cool your entire property
Outdoor unit can be noisy
Yes, a cassette air conditioner has an outdoor unit that should be placed on an even surface to prevent unwanted vibrations. You should also perform regular servicing on the outdoor unit to prevent rusting and accumulation of dirt, which could affect the performance of your air conditioner.
While installing cassette AC can be expensive compared to other air conditioners, they offer a discreet air conditioning solution. These systems will efficiently offer cooling and heating in large buildings, which explains why they are common in commercial areas and large luxury homes.
The design of cassette systems ensures top energy efficiency and even air flow distribution throughout your home. This type of air conditioner also operates quietly, which makes it ideal for bedrooms, offices or study areas.
You must contact the manufacturer or an authorised warranty agent such as TemperCool, to make a warranty claim for your Air Conditioner in your home or business. We will require you to provide a proof of purchase and a detailed description of the problem. Once the claim is reviewed and approved, they will arrange to repair or replace the defective product.
The warranty coverage specifications may vary, but most air conditioner warranties unfortunately do not include an emergency air conditioning breakdown service. Reviewing your specific air conditioner warranty terms & conditions for details on what is and isn’t covered is vital to ensure you don’t have to pay call out and service fees and labour for work that is not covered. Call us today to learn more!
Most manufacturers like Panasonic, Daikin, Mitsubishi Heavy Industries & Fujitsu, allow owners to look up their existing air conditioner warranty information on their websites. You can do so by entering the unit’s serial number, which will recall all warranty coverage associated with your system. You can also provide your details to us, using our contact form and one of our team can look up your AC Warranty information. Get in touch now to get started with your Air Conditioner Warranty repair!
If your unit or AC system Warranty has expired, you still have various options to address any issues you may encounter:
Hire a Professional: You can hire a professional like TemperCool Air Conditioning to repair your Panasonic Air Conditioner. While this will likely result in additional costs, it may be the best option if you require a parts replacements or a brand new air con installation.
Complete Replacement: If your air conditioner is beyond repair or the repair cost is not feasible, consider replacing it with a new model. This may be more cost-effective in the long run and will provide a new warranty to protect against future issues.
Regardless of the option you choose, it’s important to maintain your air conditioner regularly to ensure it continues to function correctly. This includes cleaning filters, clearing obstructions, and ensuring the unit is installed and used correctly. Here at TemperCool, we offer regular air con maintenance and annual air conditioning servicing to suit your needs. Call us now to learn more about our range of services for homes and businesses!
A broken air conditioner is not always an emergency. However, some problems, if left unaddressed, could cause serious problems and even safety issues in your home or business. Ensure to call an emergency air conditioning repair service specialist like TemperCool, for accurate diagnosis and professional AC repairs before a minor issue turns into a major problem!
We provide various emergency AC repairs all types of air conditioners in residential and commercial properties. We can efficiently and promptly handle your emergency air conditioning repairs as well as routine maintenance, servicing and specific brand warranty repairs, such as Daikin and Mitsubishi Heavy Industries.
No matter what time of the day or night you call us for emergency air conditioning breakdown services, we’ll be there as fast as possible! As long as you’re located on the Gold Coast or in South Brisbane, our experienced air conditioning breakdown service technicians can attend to your needs at your home or business.
It is important to note that the fastest time to arrive at your place is dependent on the availability of technicians. However, we will communicate with you to provide an approximate arrival time that suits you.
Some of the most common signs that your AC requires emergency repairs include;
Get in touch with one of our friendly Emergency Air Conditioning Repair specialists to book in an air conditioning breakdown service with us now!
Here are obvious signs that your air conditioner may need an AC maintenance services performed:
Call us if you’ve noticed any of the above signs, and we’ll help restore your unit to its optimal performance! We perform a wide range of repair services, including ducted AC repairs, split system repairs, multi head repairs and emergency air con repairs on all major brands and models. We also offer tailored servicing and air conditioning maintenance solutions to suit your needs!
Commercial air conditioner maintenance is recommended every 6 to 12 months because these premises generally have high air con usage. Residential air conditioning maintenance is necessary every 12 months, unless you live in a dusty area or have furry pets.
TemperCool can work out a customised air con maintenance schedule that suits your needs and budget. We will even track the maintenance dates and provide you with scheduled future air conditioner maintenance reminders for total peace of mind!
Check and clean your filters every three months and once a month during summer when there is a lot of dust and pollen in the air. If you don’t clean your AC filters regularly, they could get clogged and end up overworking your AC unit. You can also compromise your indoor air quality if you do not clean these on a regular basis.
When performing air conditioning maintenance services, we will inspect, clean or replace your air filters if required. We will also check the condenser unit for signs of rust or other damage. We will also check your fans, motors, coils, drainage pipes andthe refrigerant levels if applicable, and refill them if necessary. Get in touch to learn more about our air conditioner maintenance services!
The most common issues that we’ve encountered with different air conditioners include;
If you are experiencing any of these issues, get in touch with TemperCool Air Conditioning today!
TemperCool is proud to offer an affordable interest-free Zip Pay* financing option for buying a Panasonic Air Conditioning system on the Gold Coast (*subject to approvl). Enjoy flexible payment plans depending on the specific unit you want. Call us on (07) 3924 5818 to learn more about our financing options for a new or replacement Panasonic AC!
The lifespan of an air conditioning system can vary depending on factors such as usage, maintenance, and the quality of the system. On average, a well-maintained system can last 10-20 years.An annual Air Conditioning Service is recommended at least once a year. Book your AC service with us today!
The system has the functionality to operate in both cooling and heating.
A multi system is a great option if outdoor space is limited. Multi systems allow you to connect multiple indoor units to a single outdoor unit. This is a popular option for apartment buildings or townhouses where there is limited space and having multiple outdoor units is not feasible.
For standard domestic use, it is recommended that your system is serviced by a qualified and licenced professional every 12 months. For systems that experience frequent and high usage, it is recommended that the system is serviced every 6 months. Our team can work with you to devise a maintenance plan that allows you to get the most efficient usage from your system.
Air-Conditioning and Refrigeration is a technical and complicated piece of engineering technology and is quite different to standard electrical works. In fact, it’s an entirely different trade qualification. When choosing the right installer or service provider for you, ensure you are checking whether they are holding a Full Refrigerant Handling Licence (Refrigeration Mechanic) or if they hold a Restricted Refrigerant Handling Licence.
The level of licencing can greatly affect the quality of the installation as well as the long term service of your system should issues arise. If you are unsure, never be afraid to ask. The Australian Refrigeration Council has a licence check you can utilise to verify any contractor before entrusting them with your air-conditioning system. Here at TemperCool, we are fully insured and hold a current QBCC & ARC licence as well as Blue Cards.
Generally, 22-24 degrees is the recommended temperature to run your AC system for optimum efficiency.
The size of your air conditioning system should be based on the square footage of the space you want to cool. A professional HVAC technician can perform a load calculation to determine the right size for your space.
You can improve the energy efficiency of your air conditioning system by regularly maintaining it, keeping the air filter clean, using a programmable thermostat, and ensuring proper insulation in your home.
It’s not recommended to install an air conditioning system yourself unless you have experience and knowledge in HVAC installation. Improper installation can result in poor performance, energy inefficiency, and safety hazards.
If your air conditioning system is not cooling, check to make sure the thermostat is set to the right temperature, the air filter is clean, and the circuit breaker is not tripped. If these do not solve the problem, it’s best to call a professional HVAC technician, like TemperCool, to diagnose and fix the issue.
Commercial refrigeration refers to the use of refrigeration equipment in commercial settings, such as restaurants, grocery stores, and convenience stores, to store and preserve food and beverages at low temperatures.
Commercial refrigeration helps to keep food and beverages fresh for longer periods of time, which reduces waste and helps businesses save money. It also helps to prevent foodborne illness by keeping perishable items at safe temperatures.
There are several types of commercial refrigeration equipment that we can install, repair or service, including walk-in cool rooms and freezers, upright refrigerators and freezers & display fridges and cabinets.
The size of commercial refrigeration equipment you need will depend on the size of your business and the amount of food and beverages you need to store. A reputable commercial refrigeration supplier like TemperCool can help you determine the appropriate size for your business.
Regular maintenance is important for the proper functioning of your commercial refrigeration equipment. You should have it inspected and serviced at least once a year by a professional technician, and you should also clean it regularly to prevent the buildup of dirt and debris.
If your commercial refrigeration equipment breaks down, you should contact a professional technician as soon as possible to diagnose and repair the issue. A reputable supplier like TemperCool can offer emergency repair services to get your equipment up and running as quickly as possible.
The lifespan of commercial refrigeration equipment can vary depending on factors like the quality of the equipment, the level of maintenance it receives, and how often it is used. Generally, you can expect commercial refrigeration equipment to last between 10 and 15 years with proper maintenance.
The warranty on commercial refrigeration equipment can vary depending on the manufacturer and the specific equipment. Our friendly team can provide information on the warranty for the equipment you are interested in purchasing.
Refrigeration units are quite durable but will have problems if left without servicing. Here are some issues you may encounter with your commercial refrigeration equipment.
Water leaks are caused by dirt clogging the drainage pipe. To fix the problem, flush some warm water through the drainage line or use a pipe cleaner. If you aren’t sure, please call an expert to help you fix the problem.
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TemperCool Air Conditioning & Refrigeration is a leading Gold Coast, South Brisbane and Northern New South Wales service provider, offering a comprehensive range of cooling and heating solutions to suit your needs. We are also authorised air conditioning warranty agents for Daikin, Mitsubishi, Panasonic & Fujitsu.
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